East Central Dispatch Center (ECDC)

The East Central Dispatch Center (ECDC) is a comprehensive consolidated effort to serve the public safety communication needs of eight municipalities within St. Louis County. An intergovernmental agreement was formalized between the Cities of Clayton, Maplewood, Olivette, Richmond Heights, Shrewsbury, Rock Hill, Brentwood, and Webster Groves. This agreement serves to designate the ECDC as the multi-jurisdictional center for all emergency communications with regards to fire, police, and emergency medical services for the participating cities.

The ECDC embodies the vision of the six member cities by sharing resources that will allow them to continue to provide excellence in service while simultaneously striving to maintain the highest level of technology. Cost-sharing made possible through the consolidated approach creates a more efficient level of service. The ECDC will also strive to increase the probability of obtaining grants that will further its operations and the capabilities of every municipality involved.

The staff of the East Central Dispatch center has many responsibilities including answering all incoming informational, emergency and 911 calls. Each call is evaluated and the appropriate Public Safety personnel are dispatched to handle the situation. They provide law enforcement with REJIS record inquiries and provide emergency medical dispatch to ensure accurate and prompt care to all callers. ECDC employees monitor panic alarms that are strategically placed throughout city facilities. Dispatchers are responsible for monitoring prisoners held in the jail/holdover facility via closed-circuit cameras. ECDC also houses five of the cities warrants and the dispatchers verify these warrants for other law enforcement agencies. Dispatchers regularly monitor additional radio frequencies which allow them to communicate with State Highway Patrol, and neighboring Police and Fire Departments. In addition to computer controlled radio communications, each console has an active 9-1-1 position, and a terminal connecting the dispatcher with REJIS, MULES, Department of Revenue, Motor Vehicle and Driver's License Bureaus, and the National Crime Information Center (NCIC).

The mission will be accomplished through constant professional in-service training, coupled with quality assurance standards. The goal of the training and professional standards is the retention of a dedicated staff of efficient, empathetic, and skilled professionals. ECDC has a strong commitment to proficiency and motivated performance while serving as the vital link between the public and the agencies served.

This type of consolidated agency development puts the member cities into a unique, innovative, and leading example of functional cooperation for the entire St. Louis metropolitan region.